Mulki Adventure Tour

Refund/Cancellation Policy – Weekend Trips from Bangalore

In the event that YOU cancel your trek, this is the cancellation policy we follow:

• *Intimation Period means the number of days before the tour is scheduled to start
• **Cancellation Fee is the amount of money that will be deducted from the total billing amount before offering the refund.
• Refund/Cancellation requests are accepted only by email at [email protected] and not via call or Whatsapp.

NOTE:

• Cancellations on the day of departure or a day prior due to work/family emergencies, health issues, etc. would not be entertained, and no refund or transfer to further dates shall be allowed for the same. 

• If you are wanting to cancel out on the day of departure and move the trek to a future date an additional charge of RS 1500 would have to be incurred to make the movement to a future date. This can be availed only within 3 months from the date of the actual trip departure.

• Additional charges would be deducted (based on from where you booked) if you cancel the trek at any given date (along with the scenario described above), as payment gateway/event listing charges.

Transfer of Dates Policy

• If you wish to shift your date of booking due to any unforeseen circumstances, the same should be intimated to us not less than 72 hours before the date of the event. (Not valid for group or corporate bookings)

• Only one transfer per booking shall be permitted. Your booking shall stand canceled if you fail to join the event on the transferred dates.

• Once the option of data transfer is made, the booking amount shall be held as credits with us, and in no case will a refund be made further on.

• Transfer of Dates is not valid for Bhutan, Meghalaya, Himalayan Treks, Spiti or any other event worth is above 5000/- INR.

• Transfer of dates on the day of departure shall be possible at an additional charge of 1500/- per person  (applicable for few events).

In the pandemic everything is unpredictable, and we are doing our best to give you the finest services. We are also abiding by guidelines laid by the government for everyone’s safety. In this, if the government issues a lockdown notice 24 hours before the departure date, we will issue a full refund. The money will be directly credited to your account.

In another scenario, if a lockdown notice is imposed on the departure date, we will secure your amount through credits that you can use for further bookings. Consider it your bank for future bookings. Your money is safe with us.

For all the above choices, you can transfer your tickets to your friends. We would be more than happy to have them on board and you could save your hard-earned money.

Other Terms and Conditions

• Consumption of alcohol, intoxicants, and smoking would not be tolerated throughout the journey and the trek. Kindly co-operate with us to make the experience more fun.
• Do not expect any luxuries on the trip. The locations we host are at remote places and we do our best to arrange the basic facilities. The goal is to be outdoors.
• The Food that shall be provided will be Basic Veg Food. We do not serve Non-Veg Food.
• Put Litter in its place, do not trash your travel.
• Plan The Unplanned shall not be responsible for any of your belongings, valuables, jewellery etc.  Kindly take care.
• In the case of traffic delays or breakdowns, expect a little delay in reaching the destination.