Cancellation and Refund Policy

Refund/Cancellation Policy – Weekend Trips from Bangalore

In the event that YOU cancel your trek, this is the cancellation policy we follow:

• Intimation Period means the number of days before the tour is scheduled to start
• Cancellation Fee is the amount of money that will be deducted from the total billing amount before offering the refund.
• Refund/Cancellation request's are accepted only on email at [email protected]and not via call or whatsapp.

NOTE:

• There will be no consideration given to cancellations on the day of departure or the day before due to work/family emergencies, health issues, etc., and no refund or transfer to alternative dates will be permitted for the same.
• You would be required to pay an additional fee of RS 1500 if you wanted to postpone your trek and cancel within 48hrs from the departure date. This is only available for 3 months after the departure date of the actual trip.
• If you cancel the trek at any time (in addition to the scenario stated above), additional fees will be collected (depending on where you made your booking) as payment gateway/event listing fees.

The following is our cancellation policy in the unlikely event that we have to postpone your trek:

During and After the Trek: In the event of severe weather, taking the trekker's safety into consideration, a day may be shortened or the trek may be abandoned entirely. There will never be a refund of any kind.

Prior to the trek: Make a plan in the event that a trek is cancelled due to a natural disaster (such as a rainstorm, flood, landslide, earthquake)or unanticipated political disturbance, curfews, local riots, government orders, or directives from the forest department. A VOUCHER for the full value of your ticket will be issued by The Unplanned.

The payment gateway fees will be deducted from any refunds that are granted.

If we have to cancel your trek because there aren't enough reservations for that particular batch or we don't have enough participants, PLAN THE UNPLANNED will refund you 96% of the trek money ( Payment Gateway charges shall be deducted )

Skandagiri Trek, Makalidurga Trek, Chinaga Betta Trek - Cancellation Policy

If you cancel the trek for any reason any number of days prior to the trek or on the day of departure if we have reserved the permits for you, the amount of the permit will have to be reimbursed by the participant. In case of permits are not being taken, we will initiate a refund as per the Weekend Treks from Bangalore Cancellation Policy mentioned above.

New Year Events Cancellation Policy

Weekend Trips from Bangalore ( 30th Dec -3rd Jan New Year Events )

In the event that YOU cancel your trek, this is the cancellation policy we follow:

• Intimation Period means the number of days before the tour is scheduled to start
• Cancellation Fee is the amount of money that will be deducted from the total billing amount before offering the refund.

NOTE:

• We shall not accept any reasons whatsoever for the cancellation, we request everyone to abide by the policy.
• There shall be no transfer of dates possible for any reason if you cannot make it to the event once the booking is confirmed.
• The tickets are transferrable to any person, in case you cannot attend the event.

If Plan The Unplanned cancels the trek due to limited/no bookings for the trek, we shall offer a full refund (deducting the payment gateway charges) and the same shall be credited to the original mode of payment within 7 days from the date of initiation of refund.

In the rare event that we cancel your trek, this is the cancellation policy we follow:

Himalayan TreksSk/ Backpacking Trip Refund/Cancellation Policy

• Intimation Period means the number of days before the tour is scheduled to start
• Cancellation Fee is the amount of money that will be deducted from the total billing amount before offering the refund.

NOTE:

• Last-minute cancellations due to work, health issues, etc., and any kind of emergencies will not be entertained and no refund or transfer shall be allowed for the same.
• You can transfer your bookings to anyone who is willing to join the event to avoid loss of money!
• The tickets once booked cannot be moved to any other dates.